FAQs

What services do you offer?

We offer a wide range of cleaning services including spring cleaning, end of lease cleaning, carpet cleaning, and more.

How often can I schedule cleanings?

You can schedule cleanings as frequently as you need, whether it's a one-time cleaning, weekly, bi-weekly, or monthly basis. We can also work with you to create a customised cleaning schedule based on your specific needs.

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly cleaning products that are safe for pets and children. We understand the importance of creating a clean and healthy environment for your family and pets.

Do I need to provide any cleaning supplies or equipment?

No, we provide all the necessary cleaning supplies and equipment needed to complete the job. However, if you have any specific preferences or requirements, feel free to let us know and we can accommodate accordingly.

How long will it take to clean my home or office?

The time it takes to clean your space will depend on various factors such as the size of the area, the level of cleaning required, and any specific requests you may have. We can provide you with an estimated time frame based on these factors.

Are your cleaners insured and bonded?

Yes, all of our cleaners are fully insured and bonded for your peace of mind. We take every precaution to ensure that your property and belongings are protected during the cleaning process.

What measures do you take to ensure the security of my home or office?

We carefully screen and background check all of our cleaners before hiring them. Additionally, our cleaners are trained to follow strict security protocols to ensure the safety of your property and belongings.

What happens if I'm not satisfied with the cleaning?

Your satisfaction is our top priority. If you're not completely satisfied with the cleaning, please let us know within 24 hours and we will re-clean the area free of charge.

How do I book a cleaning service?

You can book a cleaning service by contacting us via phone, email, or through our website. Our friendly customer service team will be happy to assist you with scheduling your cleaning appointment.

What areas do you serve?

We are delighted to offer our services in Metropolitan Melbourne and its surrounding areas. If you are uncertain about whether we cover your location, please feel free to contact us for further clarification.