Privacy Policy

Thank you for choosing Luxury Home Care ("we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, and protect the personal information of users who sign up to our website to create an account ("you" or "users"). By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

Personal Information: When you sign up for an account, we may collect personal information such as your name, email address, phone number, and billing information.

Usage Data: We may automatically collect certain information about your use of our website, including your IP address, browser type, operating system, and browsing activities.

Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

To Provide Services: We use your personal information to create and manage your account, process payments, and deliver our cleaning services to you.

Communication: We may use your contact information to communicate with you about your account, updates to our services, and promotional offers.

Analytics: We may use usage data and cookies to analyze trends, monitor the effectiveness of our website, and improve our services.

Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Sharing of Information:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering our services.

Legal Requirements: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices:

You can update your account information and communication preferences by sending us an email. You can also opt out of promotional communications by following the instructions provided in the messages or contacting us directly.

6. Children's Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@luxuryhomecare.com.au.

By creating an account on our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.